About Us: FAQ's

 

FAQ’s for School Year

 

When does fall registration begin?

We have open enrollment which means you can sign up anytime.

 

Do you provide transportation from Woburn schools?
We provide transportation from all the Woburn elementary schools.

 

Do you pick up children from the elementary schools on early release days?

Yes. Transportation runs as it would on a regular school day.

 

Is the After School Club open on snow days?

No, we are closed on snow days and during any other public emergency.

 

What do I do if my child is home sick and will not be attending the ASC?

Please call (781) 937-7670 by 1:00 p.m. to leave a message.

 

My child will be absent from school for one week. Do I get a refund of a portion of my tuition?

Payment is based on enrollment, not attendance. However, you are allowed one week of vacation during the school year. Let us know when you would like to take that vacation credit and ¼ of the month’s tuition will be deducted from your bill for that month.

 

Do you offer a sibling discount?
Yes, please see our rate sheet.

 

Do you have a tuition late fee?

Yes, if tuition is not paid by the last day of the month, there is a $15.00 late fee added to you statement.

 

Is the After School Club open on holidays and during December, February and April vacations?

We are closed on all holidays and the day after Thanksgiving. We offer full day care (7:45–5:45) on the rest of the days during the school vacations, however we reserve the right to close on days that minimum enrollment is not reached.

 

Are there additional fees for school vacation weeks?

Yes, an additional fee is required for full day care. Please call for more information.

 

Can my child attend during school vacation weeks if she does not attend during the school week?

Yes, if there is room after our current students have registered.

 

Do you provide snacks and lunches?
We provide a nut free, afternoon snack on school days.  On vacation days, provide a nut free morning and afternoon snack.  We do not provide lunch on vacation days.  Please send in a NO COOK, nut free lunch that does not require refrigeration.

 

I only need care for my child occasionally. Can you do that?

Yes, please read about our Day at a Time program.

 

When is the After School Club office open?

It is open Monday through Friday from 1:00 p.m. until 6:00 p.m.

 

What is your cancellation policy?

We require a two week notice on cancellations and changes in enrollment. You are responsible for the tuition for those 2 weeks.

 

Can my child use a cell phone at the ASC?

We do not permit cell phones. If you need to get in touch with your child or your child needs to call you, our office phone is available.

 

What if I am late picking up my child?

We charge $1 per minute after 6:00 p.m. On the fifth time, the charge will go to $5 per minute.

 

 

FAQ’s for Summer

 

When does summer registration begin?
ASC summer registration begins in March. Please check our calendar for the date.

 

Do you offer any discounts?
Yes, the sibling discount and early payment discount are listed on the registration form.


When are payment and registration due?

A $35 registration fee and a deposit of $10 per day are due with registration. Families are encouraged to register as soon as possible in order to reserve their spot and take advantage of the payment in full discount.

 

What if I need to drop or switch days?

You must give THREE WEEKS’ notice if your plans change and your child does not need care. With 3 weeks’ notice, you will be refunded all but the registration fee and the $10 per day deposit. Without 3 weeks’ notice, you will be billed for the entire tuition.

 

Can I add days?

Yes, extra days may be added when space is available.

 

What does my child need to bring each day?
Children should bring the following each day:

  • a drink and a nut free, NO COOK lunch that does not require refrigeration
  • bathing suit – even if your child is not scheduled for the pool.  We play lots of water games
  • towel
  • flip flops for the pool
  • change of clothes
  • sunblock
  • bug spray
  • closed toe shoes for playing on the hardtop or in the woods
  • on field trip days – an ASC  T-shirt

 

Please label all your child’s belongings.

 

after school program learning room

afterschool program outdoor play area